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Let’s use design and research together to get your projects done!

Jocelyn Bergen is a website designer and UX researcher analyzing and designing sites, apps, and business processes in collaboration with you and your team
Experience Design
  • Moderate collaborative workshops; create interactive prototypes
  • Audit, edit, and wrangle content
  • Update websites from corrections to full redesign
Ethnographic Research
  • Recruit study participants, develop interview protocols
  • Conduct interviews and synthesize findings
  • Present robust documentation, writing, and infographics
Collaborate with teams in a variety of sectors
  • Work with strategists, designers, writers, producers, and developers
  • Tech, institutional, government, education, retail, and business
Jocelyn's Resume
Schedule a meeting with Jocelyn using Calendly

Capabilities

  • Content Strategy
  • Website Design
  • Interaction Design
  • Information Architecture
  • Task Flows
  • Content Audits
  • Personas Development
  • Customer Journeys
  • User Interviews
  • Synthesis & Documentation

Selected Research Artifacts - portfolio available on request